At 88probet, your privacy is not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player on our platform. We encourage you to read this document fully.
88probet ("the Company", "we", "us", "our") is the operator of the online casino and sports betting platform accessible at 88probet.cam (the "Platform"). We are committed to protecting the personal data of every individual who interacts with our Platform, including registered players, visitors, and any persons who contact us through our support channels.
This Privacy Policy ("Policy") describes in detail how 88probet collects, receives, uses, stores, shares, transfers, and otherwise processes personal data in connection with the Platform and any related services. It applies to all players accessing 88probet from Malaysia, including those located in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all other regions, as well as to any individual who contacts us via live chat, email, or other support channels.
By accessing the Platform, registering an account, making a deposit, or otherwise using any service provided by 88probet, you acknowledge that you have read, understood, and consent to the data processing practices described in this Policy. This Policy must be read alongside our Terms & Conditions and Responsible Gambling Policy, both of which are incorporated by reference.
The following terms carry the meanings set out below throughout this Privacy Policy:
| Term | Category | Meaning |
|---|---|---|
| "Personal Data" | Core | Any information relating to an identified or identifiable natural person, including name, identification number, contact details, location data, and online identifiers. |
| "Data Subject" | Core | The individual to whom personal data relates — in the context of this Policy, primarily you as a registered player or visitor of 88probet. |
| "Data Controller" | Role | The entity that determines the purposes and means of processing personal data. 88probet acts as the Data Controller with respect to player personal data collected through the Platform. |
| "Data Processor" | Role | Any third party that processes personal data on behalf of the Data Controller pursuant to the Data Controller's instructions, such as payment processors and KYC service providers. |
| "Processing" | Action | Any operation performed on personal data, whether or not by automated means, including collection, recording, organisation, storage, use, disclosure, and erasure. |
| "Special Category Data" | Sensitive | Personal data revealing racial or ethnic origin, political opinions, religious beliefs, health data, or data concerning a natural person's sex life or sexual orientation. |
| "Cookies" | Technical | Small text files placed on your device by the Platform when you access it, used to remember preferences, authenticate sessions, and analyse Platform usage. |
88probet collects personal data that is necessary for the provision of our services, compliance with our legal obligations, and the prevention of fraud and money laundering. The categories of personal data we collect are set out below:
88probet collects personal data through the following mechanisms:
88probet processes your personal data only for specified, explicit, and legitimate purposes. The primary purposes for which we process your personal data are detailed in the table below:
| Purpose | Data Used | Details |
|---|---|---|
| Account Management | Identity, contact, credential data | Creating, maintaining, and managing your player account, including authentication, password resets, and profile updates. |
| Service Provision | Transaction, wagering, session data | Enabling you to deposit funds, place bets, access games, participate in promotions, and withdraw winnings. |
| KYC & Age Verification | Identity, KYC documents | Verifying your identity and confirming you are at least 21 years of age as required under our Terms and responsible gambling obligations. |
| Payment Processing | Financial, transaction data | Facilitating deposits via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, bank transfer, and USDT TRC20; processing withdrawal requests to verified payment methods. |
| Fraud Prevention & AML | All data categories | Detecting, investigating, and preventing fraudulent activity, money laundering, match-fixing, and bonus abuse. |
| Legal Compliance | Identity, transaction, communication data | Meeting our obligations under applicable anti-money laundering, data protection, and gambling regulatory frameworks. |
| Customer Support | Communication data | Responding to enquiries, resolving disputes, and providing account assistance in English, Bahasa Melayu, and Mandarin. |
| Responsible Gambling | Transaction, wagering, session data | Monitoring play patterns to identify potential problem gambling, administering deposit limits, self-exclusions, and cooling-off periods. |
| Platform Improvement | Technical, usage data | Analysing aggregate, anonymised usage patterns to improve Platform performance, user experience, and feature development. |
| Marketing Communications | Contact, preference data | Sending promotional offers, bonus notifications, and Platform updates to players who have consented to marketing communications. You may opt out at any time. |
88probet processes your personal data on the following legal bases:
88probet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the limited circumstances set out below:
We engage carefully selected third-party service providers who process personal data on our behalf and under our instruction, subject to data processing agreements that impose binding confidentiality and security obligations. These providers include KYC and identity verification platforms, payment processors (including those operating the FPX, DuitNow, and e-wallet integrations available on our platform), fraud detection and anti-money laundering screening services, cloud infrastructure and hosting providers, and customer support technology providers.
88probet may disclose personal data to competent regulatory authorities, law enforcement agencies, or courts where such disclosure is required by applicable law, court order, or regulatory directive. Such disclosures will be made only to the extent strictly necessary and in accordance with applicable legal requirements.
In the event of a merger, acquisition, restructuring, or sale of all or part of 88probet's business or assets, personal data held by the Company may be transferred to the acquiring entity as part of that transaction, subject to the acquiring entity assuming the obligations of this Privacy Policy with respect to such data. Affected users will be notified of any such transfer.
We may share your personal data with third parties not described above where you have provided explicit prior consent to such sharing. You may withdraw this consent at any time by contacting our support team.
The provision of our Platform involves the use of service providers and infrastructure that may be located outside Malaysia. Accordingly, your personal data may be transferred to and processed in jurisdictions other than Malaysia, including jurisdictions that may not provide the same level of data protection as Malaysian law.
Where such transfers occur, 88probet ensures that appropriate safeguards are in place to protect your personal data, including standard contractual clauses, data processing agreements incorporating legally recognised transfer mechanisms, and the selection of service providers operating in jurisdictions with adequate data protection frameworks.
By using the Platform and providing your personal data to 88probet, you acknowledge and consent to the transfer, storage, and processing of your data in jurisdictions outside Malaysia where this is necessary for the purposes described in this Policy.
88probet retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law, whichever period is longer. The following retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.
88probet uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files stored on your device when you visit the Platform. They serve several important functions:
You may control and manage cookie settings through your browser settings at any time. Most browsers allow you to view, delete, and block cookies from specific websites. Please note that disabling strictly necessary cookies will impair the functionality of the Platform and may prevent you from accessing certain features, including account login and payment processing. Detailed guidance on managing cookies is typically available in your browser's help documentation.
Subject to applicable data protection law, you have the following rights in relation to your personal data held by 88probet. To exercise any of these rights, please contact our Data Privacy team as described in Section 16.
Request a copy of the personal data we hold about you (a "Subject Access Request"). We will respond within 30 days of receipt of a valid request.
Request correction of any inaccurate or incomplete personal data held about you. We encourage you to keep your account information up to date directly via Account Settings.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Request that we restrict the processing of your personal data in certain circumstances, such as while a dispute about data accuracy is being resolved.
Request a copy of personal data you have provided to us in a structured, commonly used, machine-readable format, where technically feasible.
Object to our processing of your personal data on the grounds of legitimate interests, or to the use of your data for direct marketing purposes at any time.
Withdraw any previously given consent to data processing at any time. This does not affect the lawfulness of processing undertaken before your withdrawal.
Lodge a complaint with the relevant data protection supervisory authority in your jurisdiction if you believe your rights have been infringed by our processing activities.
We will respond to all substantiated data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reasons for it within the initial 30-day window.
The 88probet Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes mandatory date of birth collection and is subject to KYC age verification requirements to enforce this restriction.
If 88probet becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental consent, we will take immediate steps to delete such data and close the associated account. If you believe that a minor may have accessed or registered on our Platform, please contact our support team immediately.
We also strongly encourage parents and guardians to make use of parental control software to restrict access to online gambling platforms. Information about available parental control tools is referenced on our Responsible Gambling page.
88probet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While we apply stringent security measures, no system connected to the internet can guarantee absolute security. You are encouraged to maintain strong, unique passwords for your 88probet account and to report any suspicious activity immediately to our support team.
The 88probet Platform may contain references to third-party services, such as payment processor interfaces accessed during the deposit or withdrawal process. These third-party services operate under their own independent privacy policies, which we do not control and for which we accept no responsibility.
We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the Platform, particularly payment processing services such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and the FPX banking gateway, as well as any banking institutions you use for direct bank transfers.
88probet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The revised Policy will be published on this page with an updated "Last Updated" date at the top.
Where material changes are made to this Policy — particularly changes that affect how we use your personal data or the rights available to you — we will endeavour to provide advance notice via email to your registered address or through a prominent notification on the Platform, at least 14 days prior to the changes taking effect, except where immediate implementation is required for legal or security reasons.
Your continued use of the Platform following the publication of any amended Privacy Policy constitutes your acknowledgement of and consent to the updated practices described therein. If you do not agree with any amendment, you should cease using the Platform and contact our support team to exercise your rights under Section 11.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 88probet, please contact our Data Privacy team using the following channels:
If you are not satisfied with our response to a data rights request or believe we have handled your personal data in a manner inconsistent with this Policy or applicable law, you may escalate your complaint to the relevant data protection supervisory authority in your jurisdiction.
Privacy is not a legal obligation we fulfil reluctantly — it is a core commitment we make to every player who trusts 88probet with their personal information. These are the practical ways we honour that commitment.
Every byte of data transmitted between your device and 88probet travels over a 256-bit SSL/TLS encrypted connection. Whether you're depositing via Touch 'n Go eWallet in Penang or checking your balance in Johor Bahru, your data is always protected in transit.
Your personal data is not a commodity at 88probet. We do not sell, rent, or trade your information to data brokers, advertising networks, or any third party for their own commercial use — full stop. Data sharing occurs only as described in this Policy.
We collect only the personal data we genuinely need to operate our platform, comply with our legal obligations, and protect you and other players from fraud. We do not collect data for speculative or undefined future purposes.
Eight clear data rights are available to every registered player — access, rectification, erasure, restriction, portability, objection, consent withdrawal, and the right to complain. Submit a request to our support team and we will respond within 30 days.
We publish our data retention periods openly in this Policy. Account records are held for up to 7 years in line with standard regulatory requirements — not indefinitely. When data is no longer needed, it is securely and permanently deleted.
Access to systems containing personal data is restricted on a strict need-to-know basis. Every staff member with data access is trained in data protection obligations and bound by confidentiality agreements. Your KYC documents are never shared informally.
If you have any questions about how 88probet handles your personal data, our support team is available around the clock in English, Bahasa Melayu, and Mandarin. You can also review our Terms & Conditions or return to the homepage.
🔞 For players aged 21 and above only. 88probet is committed to responsible gambling and data privacy.